What do field service organizations such as mechanical service providers, facility management, and energy service corporations all have in common? The need to create and manage service calls. Quite often these cases are still being created and managed manually –...
DynamicPoint has enhanced its portal product with new and improved document-sharing capabilities. Now, in addition to including ERP and CRM business data, you can also include documents for customers or vendors to view directly from their personalized portal. Such...
As the old saying goes, a picture is worth a 1,000 words. That’s why we have added image support to our Office 365-based customer and vendor portal solutions. Since the product is SharePoint based, you have access to SharePoint libraries, which support digital...
Looking for a simple portal? Please don’t use Office 365! Using Office 365 SharePoint for a basic customer or vendor portal is like buying a Lamborghini to go to the grocery store. Not that it wouldn’t work but are you really getting the value out of your investment...
DynamicPoint has added a service configurator to its Office 365 customer and vendor portal product. The foundation of the portal application is that it allows the addition of ERP and CRM data to a Microsoft Office 365 SharePoint extranet. In order to achieve this...
Let’s face it, one of the most import aspects of a customer or vendor portal is how good it looks. Now if the functionality isn’t there then of course that is an issue, but users these days expect more than for things just to work. This is especially true in providing...