Customer portals have become an indispensable component of achieving efficiency in businesses across all industries. These portals serve as a gateway for customers to interact with companies, access relevant information, collaborate on projects, pay bills, print...
With all the buzz going around about AI, have you ever wondered if you could somehow incorporate it on an Office 365 SharePoint-based customer portal? The short answer is yes! AI can enhance the functionality and user experience of a standard SharePoint customer...
What do field service organizations such as mechanical service providers, facility management, and energy service corporations all have in common? The need to create and manage service calls. Quite often these cases are still being created and managed manually –...
DynamicPoint has enhanced its portal product with new and improved document-sharing capabilities. Now, in addition to including ERP and CRM business data, you can also include documents for customers or vendors to view directly from their personalized portal. Such...
Looking for a simple portal? Please don’t use Office 365! Using Office 365 SharePoint for a basic customer or vendor portal is like buying a Lamborghini to go to the grocery store. Not that it wouldn’t work but are you really getting the value out of your investment...
Let’s face it, one of the most import aspects of a customer or vendor portal is how good it looks. Now if the functionality isn’t there then of course that is an issue, but users these days expect more than for things just to work. This is especially true in providing...
